Help Desk

 

Friendly, Professional Tech Help Whenever You Need Us!HelpDesk1
For just a fraction of the cost of employing one qualified IT professional, m&m Innovations provides a complete technical support solution for managing the health and security of each computer in your business network. Our total management helpdesk plans keep your computers working properly, and protects them from security threats. Our friendly helpdesk team is also happy to answer any of your day-to-day technical support questions either remotely or over the phone.

With all of our flat-rate helpdesk plans, you get:

Unlimited Phone Support-Help from a real person is always available. Whether you’re seeking desktop support or experiencing server issues, a dedicated, friendly m&m Support technician is standing by to assist.

Unlimited Remote Support-Save time and eliminate IT hassle by using our secure “remote control” software to invite m&m Innovations into your office. Within seconds, a helpdesk technician can gain access to your computer and either chat with you or talk to you on the phone, while you watch them work through your computer problem. Over 80% of all computer issues can be solved by remote session.

MonitoringMicrosoft Application Support-We are a Microsoft Registered Partner and have technicians certified in all of Microsoft’s desktop applications standing by ready to help.
Technical support experts will perform tune-ups on all your company PCs as needed. We’ll make sure you are updated with the most current service packs and updates available.
Spyware and Adware Removal-We will monitor your systems closely to identify and remove harmful adware and spyware infections remotely, while also keeping your computers protected with the most current and effective virus and spyware protection tools available.

Issue Management-You’ll have access to our Issue Management system, which records and allows you to view all of the technical issues and events your employees are using our helpdesk to solve.

PC Management Plans-We will work with you to create a plan that fits your business goals. We offer several different pricing solutions based on your company's needs and budget.


m&m Innovations' Helpdesk Services provide IT services at a fraction of the cost of hiring a full-time IT staff.

Contact Our Helpdesk Today!